Last updated: 8 November 2026
This policy applies to the website, apps and services published and operated by SABER, State of Kuwait (“we”). Each app may show additional details inside it.
Data we may collect
- Account data: phone number or email, name, and Google or Apple account if you choose them.
- Location and address when needed to provide the service (e.g. delivery or bookings).
- Content you enter, such as orders, bookings and records.
- Payment and subscription records (we never store card details; payments go through a licensed gateway or the App Store / Google Play).
- Support chats, ratings, and messages to an in-app assistant where available.
- Device data, notification token, and what you send us through the website contact form.
How we use data
- To provide the service you request.
- To contact you about your account, request and support.
- To improve and protect our services against fraud and abuse.
- To send notifications, which you can turn off in your device settings.
Sharing
We do not sell your data. We share it only with providers needed to operate, such as hosting and databases (Google Firebase), maps, payment gateways, AI providers and service partners, limited to what is necessary. We may disclose data when legally required.
Security and retention
Data is stored on secure servers and encrypted in transit, and kept while your account is active or as required by law.
Your rights and deletion
You can request access, correction or deletion from inside the app or via the account deletion page. We delete data within 30 days at most.
Children
Our services are not directed to children under 13.
Changes
We may update this policy and will post changes here with the update date.